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| Time | Session | Speakers |
| 9:00a - 11:00a | Registration | |
| 9:00a - 10:00a | Breakfast | |
| 10:00a - 11:00a | The Alchemists Dilemma: Turning Data into Knowledge |
Nate Silver, Author and Founder of FiveThirtyEight.com |
| 11:00a - 11:45a | Maximize Prospect Interactions in Direct Response |
Babak Azad, SVP of Media and Acquisition, Beachbody The direct-to-consumer market thrives on the large quantity of inbound leads marketing campaigns drive into their call centers. They are then faced with the challenge of managing multichannel leads, disparate call centers and an overwhelming volume of calls. In order to combat these issues, companies are analyzing their callers and changing the way they identify and treat leads. This panel of industry experts will discuss how they are addressing call center pain points and maximizing their sales opportunities by not only converting more inbound leads, but also by optimizing their remarketing process. |
| 11:45a - 12:15p | Lead Scoring Fact or Fiction | Ken Inman, VP of ElementOne Research and Development, TARGUSinfo You’ve heard the hype, lead scoring is the next best thing since sliced bread. But does it live up to that billing? Get the skinny on what it REALLY takes to launch and sustain a successful initiative as Ken debunks common myths of lead scoring. |
| 12:15p - 1:30p | Lunch | |
| 1:30p - 2:15p | The Power of Partnership : Alter Your Approach for Success |
Christine A. Shelly, EVP and Director of Web Properties, GEC From data validation to lead management to data-driven decision-making, Grantham University and EducationDynamics have worked together to drive improvements in lead buying, performance tracking, and enrollment processes. In this session, attendees get a glimpse into this influential partnership that chose segmentation to meet enrollment goals. Attendees will hear first-hand how a preferred partner can help streamline the process and implement a scoring solution. |
| 2:15p - 3:00p | From Theory to Results : Lead Scoring in the First Year |
Steve Aquavia, Director of Marketing, Bosley, Inc. At last year’s Summit, Steve was on a panel with his peers discussing the idea of lead scoring and its potential success in various industries and organizations. Now, one year later and fully implemented, he shares how Bosley went from a hypothetical value proposition, to model development and validation, to implementing a successful lead prioritization solution that is driving improved conversion. |
| 3:00p - 3:20p | Break | |
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3:20p - 4:00p |
Scoring Has Legs: Organizations Go Beyond the Customer Interaction |
Andy Herz, Director of Market and Customer Insight, Verizon Wireless The value of scoring and segmentation goes beyond customer acquisition. These sophisticated tools have a powerful reach across an organization, allowing marketing, sales and operations to align and speak the same language. This panel will discuss the migration of scoring from customer acquisition, to broader marketing, to operations and beyond. Consider its impact on their approach and how embracing scoring as an organization can increase productivity and, ultimately, revenue. |
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4:00p - 4:30p |
Scoring Beyond the Lead - From Lead Scoring to Loyalty Scoring |
Jonathan Lowenhar, Co-founder and CEO, Trooval, Inc. |
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4:30p - 4:45p |
Closing Remarks |
Paul McConville, SVP of Sales and Marketing, TARGUSinfo |
| 5:00p - 7:00p | Closing Reception at the Hotel Monteleone Rooftop Pool and Riverview | |